Last updated: July 30, 2026

Data Protection

This notice explains how vuve handles personal data in connection with vuve.eu, the AI shopping advisor, partner onboarding, product catalog operations, and related support communication.

Controller and contact

Data protection and commercial enquiries can be sent to info@vuve.eu. We use this contact channel to route privacy, legal, partner, and support requests to the responsible team.

Data we process

• Contact details you send to us, including email address and message content.
• Technical logs such as IP address, browser details, request time, and security events.
• Account, session, chat, image-search, and preference data when an invited user uses the application.
• Partner company, feed, catalog, billing, and integration details when a merchant works with vuve.

Purposes and legal bases

We process data to operate the service, secure the platform, provide AI-assisted product recommendations, respond to requests, support partner integrations, comply with legal duties, and improve product quality. The legal bases include contract performance, legitimate interest, consent where required, and legal obligation.

AI and product recommendations

User prompts and product context may be processed to generate recommendations and safety checks. Recommendations are informational and should be verified on the relevant merchant site before purchase.

Cookies and local storage

vuve uses essential storage for security, session handling, language or preference settings, and service reliability. Optional analytics or marketing storage is used only where consent is required and has been given.

Recipients and retention

We use infrastructure, email, payment, analytics, and AI service providers where needed to operate vuve. Personal data is kept only as long as needed for the purpose, legal obligations, dispute handling, security, and service operation.

Your rights

You may request access, correction, deletion, restriction, portability, or object to certain processing. You may also withdraw consent where processing is based on consent. Requests can be sent to info@vuve.eu.

Supervisory authority

If you believe your data protection rights have been infringed, you may contact the Hungarian National Authority for Data Protection and Freedom of Information: https://naih.hu.